Commercial maintenance programs
Commercial Plumbing Maintenance Programs
Scheduled plumbing work for the properties you answer for. Fewer closed restrooms and shut kitchens, one office that knows the building, and a service record you can hand to an owner, a board, or an inspector.
Managed properties
Plumbing on a schedule, not on an emergency call.
- Property managers
- Restaurants and kitchens
- HOAs and condo boards
- Offices and retail
Who it is for
Built for the person who answers for the building.
Downtime and water damage cost more than the maintenance that would have prevented them. A program is written around how your property is used, not around a standard homeowner checklist.
Property managers
You carry several buildings and a maintenance budget that has to hold. A program puts the inspections on a calendar and keeps a written record per address, so a repair request arrives with history behind it.
Restaurants and food service
A drain that backs up during service costs a shift, not a service call. Scheduled work on the lines that carry the heaviest load keeps the kitchen and the restrooms open through the busy season.
HOAs and condo associations
A board has to show where the money went. Scheduled visits and written condition reports turn aging plumbing into a plan the board can budget for, instead of a run of emergency invoices.
Offices and retail
Restrooms and break rooms get heavy use and little attention. A walkthrough on a schedule catches running toilets, dripping valves, and water heater trouble before a tenant reports it.
What a program covers.
Every program is written for the property. These are the items that end up on most commercial schedules.
- Backflow testing on the assemblies at the property, on whatever schedule your water utility asks for. We test the assembly and provide the documentation your utility asks for.
- Scheduled hydro jetting on the drain lines that carry the heaviest load, at an interval set by how fast that building actually loads them. For restaurants and commercial kitchens, that includes scheduled grease trap and interceptor cleaning.
- Camera inspection of the main lines, so a backup that keeps returning gets diagnosed instead of cleared again every few months.
- Water heater service, including a flush, a relief valve and temperature check, and a note on how much service life is left in the unit.
- Fixture walkthroughs across restrooms, break rooms, and kitchens. Running toilets, dripping valves, loose supply connections, and slow drains get caught while they are still small, and anything found is written down with a priority so you can decide what is repaired now and what goes into next year's budget.
When something breaks between visits.
Program properties go ahead of standard calls in the schedule, and the 24-hour line is there for an active leak or a backup. If you smell gas, leave the building and call the gas utility or 911 first. You deal with the same office team every time, and the technician arrives with your access rules and service history already on the job.
Records
Documentation you can hand to someone else.
Most of the liability in commercial plumbing is not the repair. It is being asked what was done, when it was done, and by whom, and not having an answer.
- Test documentation for every backflow assembly we test, in the form your utility asks for.
- A written condition report per property after each scheduled visit, with items sorted into repair now, plan for, and monitor.
- A service history the office can pull by property and date when an owner, a board, or an inspector asks.
- One point of contact at the office who already knows the building, the access rules, and what was found last time.
What a program costs.
Commercial programs are priced per property, using the fixture count, how hard the building runs, and how many locations sit on the same calendar. Three tiers cover most properties, from a single storefront to a portfolio under one plan.
Send the property address, the number of restrooms and kitchens, the water heater ages if you have them, and anything that keeps coming back. That is enough to scope a program and price it.
Frequently Asked Questions
Common questions from managers, operators, and boards before a program starts.
How often does a technician come out?
It depends on the property. A single storefront is usually quarterly. Restaurants, hotels, and other high-use buildings are often more frequent, and the interval for drain work is set by how quickly the lines load up in that building.
Does a program replace the 24-hour emergency line?
No. The emergency line is the same number and stays open to you. A program moves your property up the schedule and gives the technician the history and access notes before they arrive.
Can one program cover several buildings?
Yes. Multiple properties can run on one inspection calendar, with a separate condition report for each address and one office contact for all of them.
How does backflow testing fit into a program?
Whether testing is required, and how often, depends on your water utility. If your utility asks for certified testing, send us whatever notice or form you received. We test the assembly and provide the documentation your utility asks for.
What do you need to price a program?
The property address, the number of restrooms and kitchens, the age of the water heaters, and any problem that keeps coming back. The office puts together the scope and the price before anything is scheduled.
Put the property on a schedule.
Tell us about the building and the office will come back with a scope, an interval, and a price. Emergency calls are answered 24 hours a day at (850) 880-6797.